PRIVACY POLICY

Usha Farms (Registered Brand: Natural Elements)

Effective Date: June 2026

At Usha Farms, operating under the registered brand name Natural Elements, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, store, and protect the information you provide while using our website, products, and services.

1. Introduction

Usha Farms respects your privacy and values the trust you place in us. We collect and process personal information only for legitimate business purposes, including providing our products and improving customer experience.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address
  • Company Name (if applicable)

Transaction Information

  • Product Orders
  • Purchase History
  • Payment Information
  • Delivery Information

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Website Usage Data
  • Cookies and Analytics Data

3. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Respond to customer inquiries
  • Provide customer support
  • Improve our products and services
  • Send important service updates
  • Process payments and transactions
  • Comply with legal obligations
  • Enhance website performance and user experience
  • Conduct internal business analysis

4. Cookies Policy

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Enhance customer experience
  • Provide relevant content and services

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information only with:

  • Payment processing providers
  • Delivery and logistics partners
  • Government authorities when legally required
  • Professional service providers assisting our business operations

All third parties are required to maintain the confidentiality and security of your information.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Loss
  • Misuse
  • Destruction

While we strive to protect your data, no internet transmission or electronic storage method is completely secure.

7. Third-Party Services

Our website may contain links to third-party websites, payment gateways, or services. We are not responsible for the privacy practices or content of those external websites.

We encourage users to review the privacy policies of third-party services before providing personal information.

8. Children’s Privacy

Our products and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Your Rights

You may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent where applicable
  • Object to certain processing activities

To exercise these rights, please contact us using the details provided below.

10. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill business purposes
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

11. Changes to This Privacy Policy

Usha Farms reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

We encourage users to review this Privacy Policy periodically.

12. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Usha Farms

Registered Brand: Natural Elements

Address:
Village Khabra, Majholi Tehsil,
District Jabalpur, Madhya Pradesh – 483336, India

Phone:
+91 98216 38828

GST Number:
23AIPPR2244A1ZK